On Premise Support

YOU HAVE A SAY IN YOUR IT INFRASTRUCTURE!

We are just the people who know the process of getting you there.

DTC offers service contracts on a month-to-month basis to build, monitor and maintain your on-premises IT Infrastructure. We develop, test, deliver, monitor, control and support you with all of your IT needs, wants and wish lists. We are the people with the process and have the documentation to do exactly what you want with your in-house IT.

HOW DOES IT WORK?

Using a monthly service contract, you are guaranteed the same level of quality support month-to-month without hesitation or worry. We work with you to figure out the best solutions for your business. When you need us, we are there! If issues arise you can call us, email us, or submit a ticket through our website and we will quickly resolve whatever your issue is.

HOW ARE WE DIFFERENT?

We believe our clients are an extension of the DTC family and we treat you as such! We take pride in our work and strive to treat and provide our clients with the same respect, care and concern that we would treat one of our own. We aim to provide you with not only IT support, but with peace of mind that your business and your IT needs are in good hands.

Learn About Our On-Premise Support

Preventive Maintenance

PREVENTION IS BETTER THAN A CURE!

Why wait for there to be a problem? Why not have solutions already in place? DTC is committed to providing automated maintenance for your business to keep you in front of problems instead of behind them. We believe that, through 24/7 monitoring, automation, network management and staying ahead of asset lifecycles, we are the best at keeping your business running smoothly.

Asset Lifecycle

WE ADAPT, GROW, AND CHANGE EVERY DAY. YOUR TECHNOLOGY IS NO DIFFERENT!

Slow computers, lagging network, patchy phone calls—DTC can keep you up-to-date with your equipment. We believe your business, your team and your devices should all move at the same quick pace that you do. We are dedicated to staying up-to-date on lifecycle transitions and keeping them pain-free for your business.

24/7 Monitoring & Alerting

ARE YOU SLEEPING? ON VACATION? DON’T WORRY, WE ARE STILL HERE KEEPING YOU COVERED.

You can sleep soundly knowing we provide 24/7 monitoring and alerting for your network. We continue to monitor your network day in and day out, all without you needing to initiate a conversation.

Automation

TAKE TEDIOUS TECHNOLOGY TASKS OFF YOUR PLATE!

Through automation, DTC receives real-time alerts for key incidents within your network, preventing the worry and stress of the “what ifs”. It’s our goal to keep your network operating efficiently without you having to pick up the phone.

Network Management

THERE IS NO NEED TO MAKE IT COMPLICATED!

Let us manage your network while you keep your business in full motion. Sounds simple enough, right? With our team of IT professionals, we manage your network with ease, keeping you in the loop without the weight of doing it yourself.

Devices

DID YOU KNOW THERE IS MORE TO YOUR NETWORK THAN JUST COMPUTERS?

We pride ourselves on our knowledge of every peripheral in your network. Computers, Servers, Firewalls, VoIP Phone Systems, Network Switches, Backup Appliances, Access Points, Printers, Scanners, and much more! There are so many pieces that make up your business’s technical infrastructure and we have the skills, knowledge and team to handle it all.

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WHAT PEOPLE ARE SAYING

DTC has been amazing to work with! The response times, and efficiency in fixing any issues and answering questions about concerns is unmatched. I’ve spoken with multiple different technicians and they all have been very knowledgeable and able to explain things in a simplified manner for me to understand. I would recommend DTC to anyone & everyone!

– Guardian Dentistry Partners

We’ve used the services of DTC since opening our practice 12 years ago. They have been absolutely wonderful – taking care of all of our IT needs very quickly and efficiently. They have been there to handle issues with our software – often dealing with it after our business hours. We are thankful to have found them all these years ago!

– Rock Ridge Dentistry

I have been working with DTC for all of my IT needs ever since I started my practice over 6 years ago. They have consistently provided top notch service and are always extremely professional, accessible, and easy to work with. I highly recommend!

– The Center of Dentistry

DTC is our go to. We have been using them for our IT for over 15 years. They are always on top of any issues that may arise and they keep on top of cyber threats. They answer our questions quickly and everyone we have worked with have been very knowledgeable and friendly. In our opinion you cant go wrong with these guys!

– Dr. Ian Shuman, DDS

Our practice has been with DTC for many years! Always professional and helpful. Any issues are resolved quickly. From simple fixes to more complex issues, their techs are friendly and helpful! We have been working with Wade and his team for so long that we know them all by name. We couldn’t ask for a better company to take care of all of our IT needs! Thank you DTC!!

– RZ Dental Group

I’ve been using DTC For over 8 years now. They did a great job setting up the in-office network and keeping it running smoothly. They have always been quick to respond and are always professional, accessible.

– Odenton Family Dentistry

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ON-PREMISE SUPPORT